Managed Services VAS / IN2023-08-03T04:02:09-04:00


As experienced telecommunications industry experts, LATRO is a premier provider of IT Managed Services in today’s dynamic communications sector. Our comprehensive suite of support services ranges from Charging Systems, Billing Systems, Value Added Services (VAS), and RAFM Systems. In addition, our team is experienced and fully qualified in architecting, implementing, and maintaining data lake and AI/ML-driven analytics platforms and back-end data infrastructure, IT enterprise systems and more. We meticulously design system implementations to meet the diverse and varying business needs of our valued clients. We welcome the opportunity to partner with you – wherever you are located worldwide—on a journey to successful innovation and service excellence.

Versatile Expert Managed Services Support for Your Telecom Enterprise

The digital economy, largely driven by 5G and mobile broadband, is transforming the telecommunications industry. Within progressive economies, the network landscape is shifting as major original equipment manufacturers (OEMs) move their focus towards 5G expansions and less volatile markets, leaving core services vulnerable to service degradation and underperformance. As a result, the crucial infrastructure and systems driving vital voice and pre-fifth generation data revenue streams are at risk, posing a threat to core revenue from instability and unreliable telecommunications services – especially in progressive economies and emerging markets.

LATRO is your ideal support partner in securing continuity for your key services and revenues.

At the heart of our mission lies a customer-centric approach. We work to deeply understand our clients’ specific business vision, goals, and challenges in order to provide services highly aligned with your objectives. Our team collaborates closely with you throughout the engagement, ensuring transparent communication and seamless cooperation. This dedication to excellence has earned us a reputation for delivering top-quality managed telecom services and fostering enduring relationships with our valued clients.

As a key component of our Managed Services for Charging Systems and VAS, we embrace the Agile Development Methodology (ADM) with pride. ADM enables us to adapt swiftly to the ever-changing telecom landscape, ensuring our clients receive innovative solutions tailored to their unique requirements. With Agile principles at the core of our approach, we foster seamless collaboration, transparency, and continuous improvement throughout the development process. This empowers you to deliver the products and services from your existing Charging System and VAS assets to meet subscriber demands and capture valuable revenue from your market. We elevate your business over your competition, enhance efficiency, and drive higher value ROI into your business.

With our multi-vendor Consolidated Managed Services, including Charging, Billing, VAS, RAFM, and data lake and IT enterprise platforms, you gain significant cost optimization by eliminating redundant expenses associated with excessive numbers and layers of OEM support contracts. Our seamless coordination and collaboration across different telecom functions enhance operational efficiency, allowing your teams to focus on core revenue-generating activities while leaving the complexities of telecom infrastructure management to us.

Benefits of LATRO Managed Services

  • A Decade of Experience

    LATRO has more than a decade of experience providing world-class solutions and services to progressive economies and developing markets across the globe. Our team of experienced professionals knows how to operate and support key telecom infrastructure in challenging and volatile markets. We collaborate with our customers to design and implement managed services that ensure business continuity, protect operating margins, and maximize existing infrastructure investment. Through hybrid approaches to on-premises and off-shore support resourcing, we are prepared to deliver the support our telecom customers demand and expect from top-tier OEMs.

  • Expert Manpower

    With years of experience in the telecom sector, our team of experts possesses a deep understanding of the industry’s complexities and the challenges that come with managing various telecom systems. We pride ourselves on staying ahead of the curve by continuously updating our knowledge and skills to align with the latest advancements in technology. Our team is well-versed in handling multiple OEMs, including Ericsson, Huawei, Comviva, Apliman, Seamless, Oracle, Hadoop, and more, ensuring that our clients receive the highest level of expertise, irrespective of their system preferences.

  • Effective Transition Plans

    As a dedicated Managed Services provider, we are fully prepared to partner with you to craft support transition plans that cater to your unique operational continuity needs. Whether you are navigating the complexities of a legacy OEM exit or undertaking a strategic operating cost reduction initiative, count on us to design effective transition plans that align with the specific timetables of your business. Our goal is to ensure a seamless and efficient transition process, achieving “Ready for Service” status at a budget and schedule that supports your business objectives.

  • Next Generation Tools

    We recognize that each of our clients has unique needs. To effectively address these diverse requirements, we developed a suite of bespoke tools and solutions that ensure service quality and continuity within the enterprise. These purpose-built tools are designed to optimize network performance, enhance overall efficiency, and elevate customer experience to the levels your market demands.

    Whether it’s streamlining charging systems, implementing innovative Value-Added Services (VAS), or managing complex IT Enterprise platforms, our service monitoring capabilities empower your infrastructure to deliver while your team is freed to drive next generation digital services and 5G rollouts. Our Performance & Traffic Monitoring (PTM), Ticketing, and Network Management System (NMS) tools are the ideal solution to ensure both your services and systems operate seamlessly and effectively.

    As a part of our commitment to your success, we provide comprehensive handover plans to manage legacy tool systems, handling configuration and operations with precision.

    Our support tools leverage the latest breeds of big data, automation, and analytic-driven capabilities. These innovative next-generation tools drive resource efficiency, liberating your key staff from reactive support tasks and empowering them to focus on revenue-generating endeavors.

Let’s Talk About Your Expectations

A simple conversation with our expert professionals is all you need to get started. From there, we will partner with you to quickly develop a scope of work that meets your business requirements and satisfies your short- and long-term budget goals. Within weeks, you will be prepared to begin planning and resource allocation to ensure a smooth handover of support services that protect your core revenue streams while addressing and assuring all matters of business continuity and risk. This is how simple it is to adopt our Managed Value Added Services (VAS).

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