Customer Management

Get our Revenue Assurance for Customer Management solution and ensure different aspects of the customer charging experience by auditing prepaid balances, recharges, renewals, and adjustments made on customer accounts.

Versassure provides a control for revenue leakage caused by mismatches found on customers’ balances on Online Charging System, Voucher Management System, and Billing System adjustments.

Balance movement is performed by reconciling the subscribers’ opening and closing balance from IN/OCS – considering all credits (recharge, balance transfers, credit adjustments, etc.) and debit transactions (Call/SMS/Data/subscription charges) for the period between the opening and closing balance. Similarly, balance movement is performed for Voucher Management System, E-TOPUP, and Mobile Money platforms as well.

Powered by Near Real-Time Analytics, Machine Learning, and Big Data capabilities, LATRO’s Versassure is the most advanced and versatile analytics solution available to RAFM professionals in the market today.


Versassure - Revenue Assurance Modules
end errors created in prepaid recharge and voucher management systems - revenue assurance

Put an end to errors created in prepaid recharge and voucher management systems

Versassure helps you audit and control prepaid balances and movements, and catches, in real-time, discrepancies in the customers’ balances on Online Charging System and Voucher Management System.

Analyze and report on customer usage and adjustment management

Take control over manual adjustments and eliminate internal fraud and access misuse. Versassure will help you monitor and detect abnormal credit behaviors and analyze charging logs to ensure all credit transactions are associated with genuine cases and complaints.

Analyze and report on customer usage and adjustment management - Revenue Assurance
Out of the box RA controls with Versassure

Leverage pre-configured risk controls available out-of-the-box

LATRO offers prebuilt risk controls that address customer management, including subscriber balance movement, voucher management, fair usage policy analysis, and adjustment management. These audit controls are designed to capture data from various sources, including core network systems, mediation systems, IN/OCS, Rating Engine, Billing systems, third-party service providers, VAS, and Roaming CDRs.

Utilize interactive dashboards

All data is processed and presented in an intuitive graphical dashboard that displays interactive data visualizations. Customizable alarms and notifications can be configured to meet the requirements of different teams and networks.

Interactive Dashboards for Revenue Assurance with Versassure
On-premise, cloud deployment for Revenue Assurance with Versassure

Choose your deployment

Versassure gives you the flexibility to choose how you want your Revenue Assurance system to be deployed to best suit your business needs and budget – on-premise, private cloud, hybrid cloud, or public cloud. Our experts will work with you to understand your business, legal and technical requirements.

Versassure Revenue Assurance Solution from LATRO

Download the Versassure Datasheet

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Want to know more?

Request a demo or speak to one of our experts

You can set up a call with one of LATRO’s specialists to review your Revenue Assurance readiness and recommend the right risk controls for your business.

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