Case Studies
Discover how LATRO solutions solve complex challenges and deliver real-world results for telecom operators worldwide.

From Hidden Leakage to Financial Control with Assure Fintech
How a leading Mobile Money provider gained transaction-level visibility across a complex ecosystem, uncovered previously hidden revenue leakage, and strengthened financial control within 24 hours.

How LATRO TAMS Protected Revenue & Resilience for MTN Congo
Discover how MTN Congo eliminated the “Vendor Fragmentation Tax”, successfully extended over 21 million at-risk vouchers in a single day, and transformed reactive IT operations into a strategic engine for growth.


Unlocking Hidden Value: Multi-Vendor Integration, Core Swaps, and 50% Efficiency Gains with LATRO TAMS
Discover how LATRO’s Telecom Applications Managed Services (TAMS) empowers telecom operators to transition from reactive “maintenance” to strategic growth by optimizing complex, multi-vendor core networks, unlocking hidden capacity, and executing seamless system migrations.


Consolidating Multi-Country Telecom Operations with LATRO TAMS
Discover how LATRO enabled a leading global telecommunications group to achieve seamless IT application management across six diverse Tier 3 OPCOs of a global group and delivered rapid deployment, unwavering operational continuity, and a scalable model that redefined IT ecosystem resilience.


Proactive Fraud Prevention: How an African Operator Achieved 80% Pre-Call Detection and Immediate ROI with LATRO's Bypass Shield
A leading telecom provider in Africa, faced a significant challenge with bypass fraud, resulting in substantial revenue leakage and network congestion. Traditional fraud detection methods proved ineffective against the increasingly sophisticated tactics employed by fraudsters. Seeking a proactive solution, the operator partnered with LATRO to implement Bypass Shield, a comprehensive fraud management system powered by advanced AI and ML technology.
Halotel Tanzania
“It’s easy to reach people whenever we need help. The prompt support from LATRO’s team facilitated a seamless and efficient collaboration, allowing Halotel to overcome fraud challenges swiftly.”
Jackline A. Buzrawa, Business Information Officer responsible for Fraud Analysis at Halotel


MTN Afghanistan
LATRO’s robust framework and professional approach have addressed and rectified many additional operational challenges including rating discrepancies, system mismatches, and unused offers, which have paved the way for enhanced service delivery and increased customer satisfaction.
SIM Farms, OTPs, and Fake Social Media Accounts
It is widely known that Social Media companies and Over-the-Top (OTT) communication providers are facing a major issue with fake accounts and bots. Elon Musk, CEO of X (Twitter), publicly declared his ambition to “defeat the spam bots or die trying. Meta (Facebook) has released data suggesting that they have deleted nearly 30 billion fake social media accounts (more than 3 times the entire population of the planet) since 2017.


MarketingX
Can data analytics truly revolutionize customer retention? This case study proves it can. Explore how LATRO’s MarketingX empowered a major Digital Payment Service Provider (DPSP) in the Middle East to conquer a crippling 8% annual churn rate. By implementing advanced predictive churn analysis, customer segmentation, and behavioral forecasting, the DPSP achieved remarkable results: dramatically reduced churn, improved customer satisfaction, and a significant boost to their bottom line. Dive into the details of this success story and learn how data-driven strategies can unlock unparalleled growth in the digital payments sector.
Combating Complex Telco Fraud in North Africa
In an era where telecom fraud constantly evolves, Mobile Network Operators (MNOs) face immense pressure to protect their networks and revenue. This case study highlights how a leading North African MNO, a long-standing LATRO partner, successfully leveraged LATRO’s advanced Bypass Shield solution to detect and prevent sophisticated fraud, demonstrating a significant leap in network security and financial integrity.


Vietnamobile: 95% Pre-Call Fraud Detection with LATRO- A Masterclass in Proactive Fraud Prevention
Vietnamobile Achieves 95% Pre-Call Fraud Detection with LATRO in response to the challenges posed by evolving SIM box fraud, Vietnamobile deployed LATRO’s Bypass Shield, a solution designed to enhance international bypass fraud detection and prevention. The implementation of LATRO’s solution enabled Vietnamobile to detect over 9,500 fraud cases within the first quarter and achieve an impressive 95% pre-call detection rate within the first year, resulting in $430,000 annual revenue savings.