DID YOU KNOW?

A 2024 Accenture report projects that telecom operators leveraging AI and automation in operations can achieve up to a 15-20% reduction in OpEx within two years, alongside significant improvements in network performance and service quality.

We designed our Telecom Applications Managed Services (TAMS) portfolio around empowering our customers. So, they can take their mind off complex telecom application management challenges and focus on strategic new services and future growth. 

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Cost Efficiency

Capital available for large, strategic investments in core business functions is scarce these days. C-Suites no longer have the luxury of allocating multi-million dollar spending on operational infrastructure and resources. LATRO TAMS requires no significant capital investments and offers high value through cost-effective operating expenses, optimizing your total cost of ownership. 

Expert Manpower

The specialized experience and skillset required to manage complex telecom applications are often scarce. Especially in developing markets where turnover risk is high for top talent, acquiring or developing expert personnel is a significant challenge with direct consequences on operational continuity and efficiency. The LATRO TAMS team provides the expert resources needed for project implementation, offering support both remotely and on-site, ensuring seamless operations. 

Managing Complexity

Adaptation to new network architectures and evolving business processes presents significant challenges for application control implementations, particularly with conventional tool-based approaches. These adaptations increase complexity, leading to multiple layers of challenges for system owners, including often unbudgeted change request (CR) costs. LATRO TAMS offers a flexible approach to help you manage increases in complexity due to ever-adapting scenarios within the business, avoiding expensive CRs. 

Agile Operations

Effective telecom operations demand agility in adapting to dynamic business and internal organizational demands. LATRO TAMS eliminates dependencies on transitional approaches to cross-functional roles and responsibilities within the organization, leading to increased consistency and commitment to departmental missions and ongoing operations. We foster collaboration and remain adaptable to dynamic development plans and priorities, ensuring alignment with evolving needs through our Agile Development Methodology (ADM). 

Maturity Models

Industry organizations, such as the TM Forum, have produced models for assessing an organization’s operational maturity in terms of technology, people, and processes. LATRO TAMS utilizes industry-approved models and customized frameworks to optimize your control implementation and safeguard your critical revenue streams, assisting you in increasing maturity within the enterprise. 

Assessments

LATRO’s TAMS assessment framework provides a comprehensive evaluation of your telecom operations. It identifies operational risks and inefficiencies, recommending strategies to enhance service delivery. The focus is on aligning with your key business objectives, ensuring you not only meet but exceed market expectations in a secure and efficient manner. 

Benefits of our Performance and Traffic Monitoring (PTM) System 

LATRO's cutting-edge PTM tool is a new generation technology combining Data Lake capabilities with automation for monitoring business-critical telecom applications including Billing, Charging, VAS, and Enterprise systems. 

Operational Efficiency

Automation of monitoring, analysis, and information retrieval tasks reduces manual workload and speeds up response times, streamlining workload management and reducing the need for reactive support. 

Service Reliability

Proactive detection and resolution of issues lead to higher network uptime and customer satisfaction, with conditional alerts enabling prompt response to unusual system events.

Empowered Workforce

AI-powered automation enables disruptive resource optimization, simplifying workload management and allowing key personnel to focus on revenue-generating activities. 

Data-Driven Decision Making

Access to real-time insights from large, multi-source data sets empowers strategic decisions that optimize network performance and facilitate continuous improvement.

Simplified Integration

Features user-friendly design, centralized monitoring, simplified ETL tools, and easy integrations with 3rd Party ITSM, NMS, and other applications. 

Cloud Compatibility

Optimized for Cloud Native or Hosted Environments, compatible with Azure, AWS, and GCP. 

Our system-agnostic approach enables seamless integration with any telecom application or individual service, offering you the ultimate flexibility for monitoring and control. 
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Our Approach

LATRO’s TAMS is a comprehensive suite designed to enhance your telecom operations. Key features include outsourced Telecom Application Managed Services, which blend expert manpower and advanced technology to simplify network management, optimize performance, and drive business growth. We provide both on-site and off-site resources, ensuring flexible and responsive service. 

Our comprehensive delivery model utilizes essential practices such as: 

  •  SLAs,  
  • Network monitoring (24/7),  
  • Incident/problem management,  
  • Configuration/change management,  
  • Performance reporting,  
  • Vendor management, and continuous improvement 
  • Agile development methodologies for rapid product and bundle launches 
  • maximized ROI from Intelligent Network (IN) and Value Added Services (VAS).  

This holistic approach, combined with our in-house expertise and global scaling capabilities, equips telecom providers with the tools and support needed to navigate market challenges and optimize their operations for sustained success. 

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Why LATRO TAMS?

LATRO’s Managed Services offer a robust and comprehensive solution tailored for Communication Service Providers. Designed to effectively manage and mitigate the complexities of telecom operations, our services encompass expert Level 1 and Level 2 support for a wide range of systems, including Charging, Billing, VAS, Enterprise, and Subscription Management. With both on-site and off-site resources, we ensure flexible and dedicated assistance. 

Our services extend to developing and automating control systems, implementing telecom BSS systems, and providing specialized support for Intelligent Networks and Value-Added Services (IN & VAS). This holistic approach, combined with our in-house expertise, equips telecom providers with the tools and support needed to navigate market challenges and optimize their operations for sustained success. 

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