After 17 months and 4 conferences canceled, RAG was finally able to take place in London at the end of September 2021. The location was the Sheraton Skyline Hotel just outside of Heathrow Airport, London, UK. The agenda was jam-packed with panels and presentations from industry experts; the attendance was 74 strong; the [...]
Building a customer base is hard work. After we landed our first contract for a Revenue Assurance and Fraud Management (RAFM) Bypass Control solution in 2008, we had our first customer. In subsequent pre-sales meetings where we sought to earn a second customer, I always dreaded the inevitable question … “So, what customer references [...]
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